Privacy Policy

Effective Date: 01/01/2025

At Custom Services Inc., we are committed to protecting your privacy and ensuring that your personal and business information is secure. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website hosted on Squarespace, as well as information collected by third parties such as Facebook and other connected platforms.

1. Information We Collect

We collect the following types of information to provide you with the best possible service:

  • Personal Information: When you fill out forms or request a quote on our website, we may collect personal information such as your name, business name, phone number, email address, and delivery location.

  • Service Information: We may also collect information about your specific storage needs, including the type and size of storage containers, delivery preferences, and other related details.

  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, and browsing behavior through cookies and other tracking technologies.

  • Third-Party Data Collection: Our website is hosted on Squarespace, which may collect certain data about your interactions with our site for purposes such as site analytics, improving user experience, and security. Additionally, third-party platforms, such as Facebook or other advertising services connected to our website, may collect data regarding your activities on our site for targeted advertising and marketing purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your requests, provide quotes, and fulfill your storage needs.

  • To Improve Our Services: To analyze user behavior and improve the functionality and content of our website.

  • To Communicate with You: To respond to your inquiries, provide updates, or send promotional materials if you have opted in to receive them.

  • For Legal and Business Purposes: To comply with applicable laws and regulations and protect our business interests.

  • Third-Party Advertising and Analytics: We may use third-party platforms like Facebook and Google to display ads based on your previous interactions with our website. These platforms may collect and use data for targeted advertising and to improve their services.

3. How We Protect Your Information

We take the protection of your personal and business information seriously. We implement a variety of security measures, including encryption, firewalls, and secure servers, to safeguard your data from unauthorized access or disclosure. However, please note that third-party platforms, including Squarespace, Facebook, and others, may also have their own privacy policies and security measures in place.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing storage services. These providers are required to keep your information confidential and only use it for the purposes for which it was provided.

Additionally, third-party platforms such as Facebook, Google, and Squarespace may collect your data as described above for their own purposes. We encourage you to review their privacy policies to understand how they manage your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies allow us and third parties (including Squarespace and social media platforms like Facebook) to track your preferences, analyze website traffic, and improve the overall user experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we have on file and request corrections if necessary.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any promotional email or by contacting us directly.

  • Delete Your Information: You may request that we delete your personal information, subject to certain legal and contractual obligations.

  • Third-Party Data Control: To opt-out of tracking and advertising from third-party platforms like Facebook or Google, you can adjust your settings directly through those platforms or use privacy tools available in your browser.

7. Third-Party Links and Platforms

Our website may contain links to third-party websites and platforms that are not operated or controlled by Custom Services Inc. These platforms, such as Facebook, Squarespace, and others, may collect data on your interactions with our website. We are not responsible for the privacy practices or content of these external sites or platforms. We encourage you to review the privacy policies of any third-party websites or platforms you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Custom Services Inc.
4675 Fitzgerald Rd.
Decatur, IL 62521
rogerlchaney@comcast.net
217-864-6333

By using our website and submitting your information, you agree to the terms outlined in this Privacy Policy.